![]() ![]() Retail Classic Moc after 1 year of wear (left), and new factory seconds Classic Moc (right)įrom what I can tell, cosmetically, there’s very little difference between factory seconds and full priced retail Red Wing boots. I also have a pair of the same exact boots retail (same model, same leather). However, some have faulty construction that may make one boot larger or smaller than the other.įor the sake of experiment, I picked up a pair of Red Wing Classic Moc in Slate Muleskinner leather factory seconds. Most factory seconds have defects in the leather that are mostly cosmetic. ![]() Viberg Boot Mfg Ltd reserves the right to refuse packages that carry excessive customs fees.Red Wing factory seconds are boots that have failed to meet the brand’s quality standards for one or more reasons. Any duty charges related to incorrectly filled customs forms will be charged back to the customer. Forms must not show inflated value for contents - worn boots are not full retail value. Shipments of Viberg boots must include CANADA as the country of origin. Contents should be clearly marked as a product return, or temporary import for purposes of repair. Packages travelling across the USA/Canada border must include accurate customs paperwork. Please note: all return shipping costs are at the customer's expense. Replacement items will be shipped once the original product has been received at the store. Replacements or refunds will not be provided until this package has arrived at the factory.Ĭontact us for an exchange request, please include your original order number and date of purchase. Upon notice of approval, unless alternative instructions are given, remove the full tongue and the green CSA symbol from both boots and return them, postage prepaid, to: Please include photos of the damage and a scan or photo of the sales receipt.
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